Question 1

Is there a minimum service call fee?

Accepted Answer

Yes — we have a minimum charge to cover travel and setup time. Our minimum service call is typically 1–2 hours of labor, depending on the job type and your location within the Treasure Valley. This covers the time it takes to drive to your home, set up, and complete even a very small task. If you have multiple small jobs, we recommend bundling them into a single visit to get the most value from the minimum.

Question 2

What's included in the hourly rate?

Accepted Answer

Labor and standard hand tools are included. Materials are billed separately. Our hourly rate covers the technician's time, expertise, and all standard hand tools needed to complete the job. Specialty equipment rentals (like a tile saw or scaffolding) and all materials — lumber, hardware, caulk, paint, etc. — are billed at cost plus a small handling fee. We'll always give you a clear breakdown before we start.

Question 3

Do you charge for estimates?

Accepted Answer

No — estimates are always free. We provide free written estimates for all projects. For straightforward handyman jobs, we can often give you a ballpark over the phone. For larger or more complex scopes, we'll schedule a brief on-site visit to assess the work before providing a written estimate. You're never obligated to proceed after receiving an estimate.

Question 4

How far out are you typically booked?

Accepted Answer

Most handyman jobs can be scheduled within 3–7 business days. Our availability varies by season — spring and summer tend to be busier. For urgent repairs (a broken door lock, a leaking fixture, etc.), call us directly at (208) 204-6331 and we'll do our best to fit you in quickly. Larger projects like bathroom remodels or multi-day jobs are typically scheduled 1–3 weeks out.

Question 5

Do you work on weekends?

Accepted Answer

We offer limited Saturday availability — call to check current openings. We work Monday through Friday as our primary schedule, with select Saturday slots available depending on current workload. Sunday appointments are not available. If you need a weekend appointment, call us early in the week to check availability and get on the schedule before slots fill up.

Question 6

Do you supply materials, or do I need to buy them?

Accepted Answer

We can supply materials, or you can purchase them yourself — your choice. For most jobs, we're happy to source and supply all necessary materials, which we bill at cost plus a small handling fee. If you prefer to purchase materials yourself to save money or match a specific product, that works too — just make sure everything is on-site before the scheduled start time. We'll give you a clear materials list in advance if needed.

Question 7

What if additional materials are needed mid-job?

Accepted Answer

We'll notify you before purchasing anything beyond the original scope. If we discover additional materials are needed once work is underway — for example, hidden rot behind drywall or more fasteners than expected — we'll stop and communicate with you before proceeding. We never make unilateral purchasing decisions that affect your bill. You'll always approve any scope or cost changes before they happen.

Question 8

Are you licensed and insured in Idaho?

Accepted Answer

Yes — Fix Right Services is fully licensed and carries general liability insurance. We are compliant with Idaho contractor licensing requirements and carry general liability insurance to protect you and your property. We're happy to provide a Certificate of Insurance upon request before any work begins. Always ask any contractor you hire for proof of both — it's your right as a homeowner.

Question 9

How do you handle safety on the job site?

Accepted Answer

We follow standard safety practices and keep your home clean and protected throughout the job. We use drop cloths to protect floors and furniture, wear appropriate PPE for the task at hand, and follow OSHA-aligned safety practices. We never leave tools or materials in unsafe positions, and we clean up thoroughly at the end of each workday. If a job requires working at height or with power tools near finished surfaces, we take extra precautions to protect your home.

Question 10

What small electrical tasks can you handle?

Accepted Answer

We handle basic fixture swaps and device replacements — not panel work or new circuits. We can replace light fixtures, ceiling fans, outlets, switches, and similar like-for-like swaps that don't require new wiring or panel modifications. We do not perform electrical panel upgrades, new circuit installation, or any work that requires an electrical permit under Idaho code. For those tasks, you'll need a licensed electrician — see our "When You Need a Specialist" section below.

Question 11

What small plumbing tasks can you handle?

Accepted Answer

We handle fixture replacements and minor repairs — not drain line work or water heater installs. We can replace faucets, toilets, showerheads, supply lines, shut-off valves, and similar fixtures. We can also address minor leaks at accessible connections. We do not perform drain line repairs, water heater installations, gas line work, or anything requiring a plumbing permit. Those jobs require a licensed plumber.

Question 12

Do you warranty your work?

Accepted Answer

Yes — we stand behind our workmanship. We warranty our labor for 30 days on standard handyman repairs. If something we installed or repaired fails due to our workmanship within that period, we'll come back and make it right at no charge. Material warranties are separate and governed by the manufacturer. For larger remodel projects, warranty terms are outlined in the written contract.

Question 13

What if I'm not satisfied with the work?

Accepted Answer

We do a final walkthrough with you before we consider any job complete. Before we pack up and leave, we walk through the completed work with you to make sure everything meets your expectations. If something isn't right, we address it on the spot. We don't consider a job done until you're satisfied. If an issue comes up after we leave, contact us directly — we're responsive and we take our reputation seriously.

Fix Right Services — Handyman Questions Answered

Pricing & Minimums

Is there a minimum service call fee?

What's included in the hourly rate?

Do you charge for estimates?

Scheduling & Availability

How far out are you typically booked?

Do you work on weekends?

Materials & Supplies

Do you supply materials, or do I need to buy them?

What if additional materials are needed mid-job?

Safety & Licensing

Are you licensed and insured in Idaho?

How do you handle safety on the job site?

Electrical & Plumbing Scope

What small electrical tasks can you handle?

What small plumbing tasks can you handle?

Warranties & Workmanship

Do you warranty your work?

What if I'm not satisfied with the work?

When You Need a Specialist

Licensed Electrician

Licensed Plumber

HVAC Technician

Structural Engineer or General Contractor

Certified Arborist

Licensed Remediation Contractor

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